Capture and store ANY type of multimedia communication globally, in real-time and at source, ready for review and analysis in a single-pane view. No need for middleware.
Don’t just be compliant, be business efficient.
Whatever type of communication data it is, we capture it, live and at source. Even archived legacy recordings.
Keep data safe either on-premise, in a secure resilient cloud with no integration needed, or by using a hybrid of the two.
Search metadata and retrieve objects from any location globally, all within a single pane view.
3rd party certify your data, providing complete records of capture and storage, for duty of care and evidential weight.
A fully encrypted and digitally signed audit trail for all objects and user activity. Nothing can be tampered with.
Set retention policies based on any location and specified duration. Wherever you are, you are covered.
Maintain compliance with all main regulatory standards globally:
Monitor a real-time, single-pane view of any business communication data type on a global and local lookup basis, with a fully customisable permissions hierarchy to manage user access. The Case Reconstruction area allows you to create a case within 1 hour and provide regulators with restricted access to your chosen collated information, around a topic or event, for a limited period of time, using a time-lapsed password.
Configure and control your mobile estate from a single screen.
Save up to 90% on international roaming charges and improve connectivity.
Compliantly capture, analyse and report on multimedia comms in real-time
DoubleEdge planned and implemented a new cloud-based system and WiFi access points in just 6 weeks across UK and European branches.
As with any office move, logistics had to be planned carefully to avoid disruption, guarantee availability of services and ensure business continuity.
DoubleEdge enhances global business communications and reduces operational costs.
Identification of billing errors and renegotiation of contracts deliver significant reductions in mobile spend.
DoubleEdge delivers the agility and responsiveness needed to meet critical deadlines for new store installs.