DoubleEdge designs, integrates, deploys and maintains cloud-hosted communications. With our expertise in network connectivity, SIP, billing, data centre services and technical support, we help you make the transition from legacy to cloud communications and ensure your system meets changing business requirements in the long term.
If you need to improve customer engagement, create more flexible working conditions or plan a move to cloud communications, make contact with our consultants on +44 (0)20 3137 8460 or learn more fromour buyers guides:
Many businesses today still have on-premise, siloed, point solutions for phone, video meetings, collaboration, and contact centre. The 8x8 X-Series changes this by enabling customers and employees to interact in one integrated system. The results are faster time to resolution of caller issues, at lower cost and with better customer experience.
Capitalising on the advantages of a cloud-hosted system, the 8x8 X-Series delivers a low cost, secure and scalable solution that allows your communications capabilities to evolve from phone to collaboration to contact centre over time, in line with your business requirements.
The 8x8 X-Series provides the tools required to communicate, collaborate and access data in one intelligent, easy to manage solution. This single solution for voice, chat, video, meeting, and content sharing across unified mobile and desktop systems, integrates with your CRM and other systems enabling your team to collaborate from anywhere on any device.
Configure and control your mobile estate from a single screen.
Save up to 90% on international roaming charges and improve connectivity.
Compliantly capture, analyse and report on multimedia comms in real-time
DoubleEdge planned and implemented a new cloud-based system and WiFi access points in just 6 weeks across UK and European branches.
As with any office move, logistics had to be planned carefully to avoid disruption, guarantee availability of services and ensure business continuity.
DoubleEdge enhances global business communications and reduces operational costs.
Identification of billing errors and renegotiation of contracts deliver significant reductions in mobile spend.
DoubleEdge delivers the agility and responsiveness needed to meet critical deadlines for new store installs.